When you stop to think about an interaction with someone or a group of people, it is easy to reflect on three components.
- Your conversation with them.
Rudimentary, yet you probably don’t think about it too much, except when you are retelling the story of what happened (or didn’t happen,) to a third party.
Start giving these three components greater thought before your interaction, and you will come across more professional.
The fourth component is nearly always missed, except by exceptional leaders.
Knowing what has happened recently, or being aware enough to see what’s occurring presently, often makes all the difference between a pleasant conversation and an argument.
Seek to know what’s going on with the people you communicating with so you can improve your message and get better results.