We do not lack the knowledge or capability to improve our condition; we lack the will and the leadership. Appeal to one, the other will follow.
Valid for most problems we face, from battling a pandemic to making healthier life choices. While there will always be topics outside of your knowledge base and expertise — SOMEONE knows how and why.
There are two types of ignorant leaders. First, some find bliss in it. Often, this bliss hides behind false pride. Their unwillingness to accept reality allows them to escape responsibility.
Secondly, some leaders are ignorant yet curious. They readily admit what they don’t know, and they seek advice to find answers. Experts, trends, and unpopular opinions are welcome on their team. These leaders get things done. By communicating, listening, and remaining authentic, they win over others willing to accept the challenges and make necessary improvements to the cause.
When leadership is absent, a passionate few tend to step forward to fill the void and attempt to grow the influence of the willing until those in authority have no choice but to listen.
An adage in the Human Resources field is “change the people, or change the people,” meaning, if you can not change the behaviors (or compliance) of the people in your organization, you must change the people out with those who better fit.
I argue for a different mantra, “change the leader or change the leader.” A leader who does not possess curiosity or empathy, who is tone-deaf to the moment, more selfish than selfless, and relies on dogma rather than insight, needs to be replaced for the organization to flourish and achieve its important goals.